An Outdoor Floor in Jacksonville, FL, Has a Perfect Shine Thanks to Our Stone Polishing Process

June 27, 2024

Natural stone surfaces are beautiful and durable, making them an excellent choice for enhancing any area of the home with their stylish appearance. However, daily wear and harsh cleaning products can cause them to become dull and unappealing. Often, this long-term damage requires professional restoration. A client in Jacksonville, FL, recently contacted us because she was dealing with a similar problem.


She loved her beautiful outdoor natural stone floor, but the surface deteriorated over the years and looked dull and unappealing. The owner was unhappy with the appearance of the surface and knew she needed professional help to restore it. After considering her options, she searched online for stone polishing services in Jacksonville, Florida, and found a link to our website at the top of Google's results.

The homeowner enjoyed her experience exploring our user-friendly site. The intuitive interface led her to informative blog posts and a picture gallery, which showcased before and after pictures of our work. Impressed by the high quality of our previous jobs, she felt confident using our online scheduler to request a free evaluation at her convenience.

Sir Grout is committed to delivering exceptional service and maintaining our reputation as true hard surface experts. We take pride in our meticulous attention to detail, which is evident in the appearance of our team and vehicles. Our team consistently arrives on time, dressed in sharp uniforms, and fully equipped with the knowledge and skills to tackle any hard surface problem.

During the assessment, we noticed a few issues. The stone had a lackluster appearance and several stains. We explained to the owner that daily wear and tear, harsh chemicals, or leaving acidic substances to dry on the surface can cause these issues. In addition, we noticed that the stone wasn't properly sealed, which is a problem that can lead to further damage and decay over time.

Following the inspection, we recommended our stone cleaning, honing, and polishing service to restore the surface. Our professional restoration process uses top-of-the-line equipment and proprietary products that deliver exceptional results. We assured her we would repair the damage and restore the shine to the outdoor floor.

We then provided a no-obligation quote and a detailed outline of all the steps required for an effective restoration. The customer was pleased with our proposed solution and requested to schedule the job for a future date and time that suited her.

Ensuring the safety of our client's property is our top priority. From the initial free quote to project completion, we protect all areas during our work. As scheduled, we returned to our client's home, eager to begin restoring the surface. After setting up our equipment, we proceeded with our multi-step process, keeping our client informed and addressing any questions regarding the job.

First, we cleaned the floor using a high-speed scrubber and our exclusive cleaner. Our stone-safe product is crafted with high-quality ingredients that won't leave a residue or damage the surface.

In the next step, we used low-grit diamond pads to hone the stone. We gradually increased the grit level until all the damage was removed. Honing gives the surface a matte finish, so we had to polish it to restore its shine. We continued grinding the stone with high-end polishing powders, achieving the desired gloss and giving the surface a reflective appearance.

To finish the job, we sealed the surface with an impregnating sealant. This resilient shield protects the stone from spills, water damage, etch marks, and stains. It also enhances the surface's appearance and makes maintenance easy. With proper care, the protection can last for a long time.

After flawlessly completing all the steps, we cleaned up and showed the results to our client. The owner was delighted to see the natural stone surface gleaming and expressed her satisfaction by saying her outdoor floor looked even better than she had imagined.

Our client thanked us for our excellent performance and assured us she would recommend our services to her friends and family facing similar hard surface-related challenges. Additionally, she intended to leave a five-star review on Google to share her positive experience with Sir Grout's outstanding products and services.

Outdoor surfaces are subjected to extreme temperature changes, varying weather conditions, and heavy wear and tear. We advised our client that her natural stone outdoor floor required proper maintenance to prevent deterioration. We suggested establishing a regular cleaning routine using pH-neutral and soap-free cleaners such as Sir Grout's Natural Hard Surface Cleaner.

Our product delivers remarkable results without damaging the stone. It's also non-toxic, making it safe for everyone in the home, including pets. In contrast, soap-based products or substances with acidic properties contain harsh chemicals that can harm the stone. Additionally, they leave a residue that can dry on the surface, leading to discoloration, staining, and other issues such as etching.

Are you tired of seeing your natural stone floor dull and unappealing? Don't worry! Sir Grout of NE Florida's top-of-the-line restoration processes can revamp any surface in your home and make future maintenance effortless. Contact us today by calling (904) 441-1244 or by using our online scheduling option to schedule a free quote.