These Homeowners Avoided a Costly Renovation Thanks to Our Grout Cleaning Service in Jacksonville, FL

August 22, 2018

Cleaning a surface on a regular basis is always a good idea as long as the correct products and methods are used, especially in showers, where constant exposure to water makes any surface hard to maintain in perfect condition. Sir Grout's next customers, a long-married couple living in Jacksonville for 20 years, had a mold problem in their master shower. They were worried about it. The husband was concerned about the health effects of mold and the overall condition of the surface as well. It was an issue that could only be solved by our grout cleaning professionals in Jacksonville, FL.


The homeowners always tried to maintain their home in clean condition, but time didn't pass in vain. The older they got, the harder it became to keep up with the house. The husband worked on week days, so the master shower was not cleaned as often as it should be. As time passed, the surface began to gain a different appearance: the tiles had soap scum in some areas and the grout lines were not just getting dirty, mold was starting to grow on them.

The man dedicated most of his free time to cleaning up the master shower using the same products they always used in the cleaning routines, but the problem only got worse. He decided to try the maintenance using other products, so he bought ammonia, baking soda, and acid-based cleaners to use them on the surface. After the homeowner used the products, he expected the problem to be totally solved. Unfortunately, everything was exactly the same. The surface was just as dirty. Once he realized his efforts were in vain, he decided to look for other methods to clean the tiles and grout.

He searched online for the most effective techniques to get rid of the soap scum and mold in a surface and apply them right away on the shower, but it didn't work at all. The man gave up and stopped trying to solve the problem by himself. He knew that he needed to do something about it as soon as possible because the surface was in bad condition. He was concerned about the health effects that could bring for them. After discussing the situation, the couple agreed that the best option they had was hiring professional help.

The husband contacted a company his son recommended to restore the master shower. Once the workers went to the house and evaluated the surface, they told the owners that the only way to fix the problem was remodeling the entire shower, which would cost thousands of dollars. The couple didn't have the amount of money to spend on the restoration, and they were not completely convinced about the conclusion they received from the workers. They decided to look for a second opinion.

Since they had no idea what other company could help them restore the shower, they asked their son for help searching online for the best hard surface restoration company in Jacksonville, FL. In the top search results, they found Sir Grout of NE Florida and saw the positive reviews we had. Browsing on our page, they saw several photos of our work and how our experts had restored all type of surfaces. What convinced them was reading that we had more locations in many cities around the country. The husband placed a call and scheduled an in-home consultation.

On the day of the examination, our grout cleaning specialists visited the clients' home to assess the master shower and offer the best solution possible at a fair price. The man led them to the bathroom, where the experts saw the problem. The tiles were grimy and full of soap scum, and the grout lines were moldy and invading their shower. Our experts explained to the couple that this issue is very common when the surface is not regularly maintained, or when incorrect products and techniques are used when cleaning. Our experts offered a grout cleaning job to bring back the original appearance of the master shower. The married couple accepted and set up a date for the job.

Our team of professionals returned to the house to begin the restoration process right away. The first step of the service was to deep clean the surface. To do so, they applied our proper soap-free cleaner on the entire shower and explained that Sir Grout's cleaning products now contain ingredients that can help to provide protection from harmful microorganisms. Next, they used a high-speed but gentle scrubber and removed the soap scum and the grime accumulated on the tiles and grout. After this, they used a vapor steam machine to eliminate all the mold.

To finish the procedure, our technicians continued with the final step: color sealing the master shower. They used our flagship sealant, ColorSeal, and explained that this product protects grout lines from water damage, stains, mold, and mildew. Additionally, our product recolors the grout and comes in a variety of colors for the clients to choose from.

The job was done, and our specialists invited the homeowners to the bathroom. When the couple saw the results, they were speechless. They couldn't believe that the shower looked better than new. They were relieved to not have to spend thousands of dollars remodeling the space. They thanked our team for the incredible service and assured us they would contact the company if they had a similar problem with their hard surfaces in the future.

Before our experts left, they gave the owners a few tips to keep the shower in perfect condition. They suggested not using acid-based cleaners on the surface because these products damage it. Instead, they suggested using our proprietary pH-neutral cleaners. They also recommended maintaining the bathroom with proper ventilation to prevent mold and mildew problems. Finally, they advised them to have the surface professionally cleaned at least once a year.

When your shower surface is grimy and full of mold, not everything is lost. Sir Grout of NE Florida is here to help you. We provide hard surface restoration services that can make your surfaces look brand new. Contact us by calling at (904) 420-4141 or filling out the "Request a Quote" form on our website to set up a free in-home appointment. Also, do not forget to subscribe to our newsletter!

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